Delivery and payment
Orders paid by 5 p.m. on working days are packed the same day and shipped the next working day. Payments are handled by Paynow - mBank's operator - so BLIK and transfers are booked instantly.
How we ship
Our most popular option. You'll get the tracking number by text and email.
To your door, with parcel redirection in the app.
By appointment via email, after 5 p.m. Pay with BLIK on collection.
How you'll pay
After clicking “Order and pay” you go to the secure Paynow page, and after paying you come back to the order confirmation. We never see or store your card details - the operator handles them.
You'll get the transfer details by email. We pack your parcel once the payment is booked - usually the next business day.
Available for the InPost courier for a 5.99 zł surcharge.
Delivery FAQ
Orders paid by 5 p.m. on working days are packed the same day and shipped the next working day; those paid later or at the weekend go one working day later. You get the tracking number automatically once the parcel is sent.
For now we only ship within Poland - to InPost parcel lockers and by InPost courier.
Check your spam folder, then write to us with your order number. Paynow rarely takes longer than a few minutes to confirm, and we can always see the status on our side.
Yes, until the parcel has been sent - write to us, or do it yourself in the InPost app once you get the tracking number.